Privacy Policy

Your privacy and data protection are important to us

Last updated: November 2024

Privacy Protection

At Zodiac Flare Stormer Architects, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our architectural design services.

Information We Collect

Personal Information

  • Name, email address, and phone number
  • Mailing address and project location
  • Project requirements and preferences
  • Communication history and correspondence

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

Project Information

  • Architectural drawings and design documents
  • Property details and specifications
  • Photos and visual materials
  • Budget and timeline information

How We Use Your Information

Service Delivery

  • Providing architectural design services
  • Project management and coordination
  • Creating 3D visualizations
  • Obtaining building permits

Communication

  • Responding to inquiries
  • Project updates and notifications
  • Marketing communications (with consent)
  • Customer support

Business Operations

  • Improving our services and website functionality
  • Legal compliance and regulatory requirements
  • Fraud prevention and security measures
  • Analytics and performance monitoring

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers

Trusted third-party contractors, consultants, and service providers who assist in project delivery.

Legal Requirements

When required by law, court order, or government regulation, or to protect our legal rights.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Type Purpose Duration
Essential Website functionality and security Session
Analytics Website usage and performance monitoring 2 years
Functional Remember preferences and settings 1 year
Marketing Personalized content and advertising 1 year

Data Security

We implement comprehensive security measures to protect your information:

  • Encryption: SSL/TLS encryption for data transmission
  • Access Controls: Limited access to authorized personnel only
  • Secure Storage: Encrypted databases and secure cloud storage
  • Regular Audits: Security assessments and vulnerability testing
  • Staff Training: Regular privacy and security training
  • Incident Response: Rapid response to security incidents

Your Privacy Rights

Under Canadian privacy laws, you have the following rights:

Access

Request access to your personal information we hold.

Correction

Request correction of inaccurate information.

Deletion

Request deletion of your personal information.

Opt-out

Withdraw consent for marketing communications.

Data Retention

We retain your personal information for different periods depending on the purpose:

Information Type Retention Period Reason
Project Files & Documents 7 years after project completion Legal and regulatory requirements
Client Communications 3 years after last contact Customer service and support
Marketing Data Until consent is withdrawn Marketing communications
Website Analytics 2 years Website improvement and analysis

Privacy Questions?

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

(416) 555-0847

info@zodiacflarestormer.info

1245 Queen Street West, Suite 302
Toronto, ON M6K 1L5

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.